Privacy Policy for Numero eSIM
At Numero eSIM, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website or mobile application (“Numero eSIM”), also referred to hereafter as the (“App”), a platform owned by Smarteletec S.L, a company registered under the laws of Spain. By accessing or using the Numero eSIM, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: When you register for an account, purchase products, or use the App, we may collect personal information such as your name, email address, phone number, billing information, and payment details.
- Device Information: We may collect information about the device you use to access the App, including device type, operating system, device settings, and unique device identifiers.
- Usage Information: We collect information about your interactions with the App, including access times, pages viewed, links clicked, and the features you use.
- Location Information: With your consent, we may collect and use information about your location to provide location-based services.
2. How We Use Your Information
- Provide Services: To process your purchases, manage your account, and provide you with the services offered by the App.
- Improve the App: To understand how users interact with the App and to enhance the functionality and user experience.
- Communicate with You: To send you service-related communications, updates, and promotional materials.
- Security and Fraud Prevention: To protect your account and our services from unauthorized access and fraudulent activities.
- Legal Compliance: To comply with legal obligations and respond to lawful requests from public authorities.
3. How We Share Your Information
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of Numero eSIM, our users, or others.
- Aggregated Data: We may share aggregated or anonymized data that does not identify you with third parties for research, marketing, or other purposes.
4. Data Security
- Protection Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
5. Your Rights
- Access and Correction: You have the right to access and update your personal information. You can review and edit your account information directly in the App or by contacting us at support@numeroesim.com
- Deletion: You have the right to request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the communication or by contacting us at support@numeroesim.com.
6. Children’s Privacy
- Age Restriction: The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.
7. International Data Transfers
- Global Operations: As a global service, your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your country.
- Safeguards: We take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
8. Third-Party Links
- External Sites: The App may contain links to third-party websites or services that are not owned or controlled by Numero eSIM. We are not responsible for the privacy practices of these third parties.
- Third-Party Policies: We encourage you to review the privacy policies of any third-party websites or services before providing them with your personal information.
9. Changes to This Privacy Policy
- Updates: We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on the App.
- Notification: We will notify you of any significant changes to this Privacy Policy by posting a notice within the App or by other appropriate means.
10. Contact Us
- Questions: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@numeroesim.com
